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  #1  
Old February 15th, 2008
jcmesa0's Avatar
jcmesa0 Offline
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Join Date: February 2008
Posts: 3
License Interanl code errros

I currently manage 4 HMC for the p5 and 2 for the new P6. I am noticing more and more that the Event Log is reporting the follwoing:

Reference code
E3326701
Reference code extension
00006701
System reference code
E3326701
Status
Open
First reported time
Feb 15, 2008 12:23:48 PM
Last reported time
Feb 15, 2008 12:23:48 PM
Primary data event timestamp
Feb 15, 2008 12:23:48 PM
Failing HMC MTMS
7310-CR2/10634EA
Serviceable event text
Licensed internal code has detected a problem


I have called IBM on occassion (others has been Call-Home generated) and they always ask me if everything is OK, it seems that the refernce code (and it varies) is very generic and they can't point to anything specific. It is very annoying and they don't seem to reflect any real problems. Has anyone run into this?

Thanks
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  #2  
Old February 15th, 2008
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Posts: 8
Re: License Interanl code errros

1- The failing MTS is your HMC 7310, as this is the unique occurence, did you reboot your HMC.....First thing to do on HMC issue....Did the error reported again on a later time ?
2- Did you try to run the "check system readness" under LIC management, this can be more verbose.
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  #3  
Old June 12th, 2008
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jcmesa0 Offline
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Posts: 3
Re: License Interanl code errros

Yes, I have done all that. But since I posted that message I have upgrade the HMC from 7.3.1 to 7.3.3 and the issue has disappear. I guess IBM did see a problem with this and corrected. Thank you for your suggestions
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  #4  
Old June 30th, 2008
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Re: License Interanl code errros

very difficult to reply
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