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  #1  
Old July 20th, 2006
haseeb23's Avatar
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9111-520 Model, error on LCD - 110000AC

Hi ,

This problem seems to be getting nowhere after intense search also,

The server was down with the LCD displaying 110000AC , and the server Model is 9111-520 with AIX version 5.3,

with the Diagela message reporting as follows.

A PROBLEM WAS DETECTED ON Thu Jan 12 17:55:46 GMT 2006 801014
The Service Request Number(s)/Probable Cause(s)
(causes are listed in descending order of probability):
110000AC: Power/Cooling subsystem Unrecovered Error, general. Refer to the
system service documentation for more information.
Additional Words: 2-003C0001 3-00000000 4-00000000 5-00000000
6-00000000 7-00000000 8-00000000 9-00000000
Error log information:
Date: Thu Jan 12 17:52:25 GMT 2006
Sequence number: 35
Label: SCAN_ERROR_CHRP
Priority: L FRU: ACMODUL Location:
U787A.001.DPM1ZDW


can any one help with this,


Thanks in advance,
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Old July 20th, 2006
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Re: 9111-520 Model, error on LCD - 110000AC

I've seen that one a time or twelve and it has usually been the power conditioner on the planar board. You'll need to have your IBM CE verify this and replace the planar board. When I'ves experienced it, its always been on p505s, p510s and p520s. I've never seen it on a p550 or higher.
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Old July 20th, 2006
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Re: 9111-520 Model, error on LCD - 110000AC

Thanks Sherman, U mean to say this is the only way of resolving this problem? as this has occured twice in a span of 25 days,

thanks
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Old July 20th, 2006
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Re: 9111-520 Model, error on LCD - 110000AC

When hardware fails, hardware has to be replaced. There is nothing you, as an admin, can do to fix it. The planar, if I'm right and thats what it turns out to be, is not CSU.

And as cautionary advice, these usually degrade so that twice in 25 days will turn into a crash that it will not recover from.
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Old July 20th, 2006
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Re: 9111-520 Model, error on LCD - 110000AC

Thanks a lot Sherman, I will try to get to the hardware support ASAP,
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Old July 20th, 2006
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Re: 9111-520 Model, error on LCD - 110000AC

Hi,

I saw this problem all the times customers un-plugged the power cables w/out properly shutting down their systems. You might want to try to reboot (maybe pressing the power button 2 times, until the green LED is stable). Normally I can start the server again and clear the error log to turn off the red LED (system attention LED).

If your server cannot start, it definitely is a hardware issues and just call CE to your site as FASherMan advised
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